BPO Business Analytics Market Size, Share, Growth, and Industry Analysis, By Type (HR, procurement, Sales & Marketing, Logistics, Training, Product Engineering, F & A, and Customer Care), By Application (BFSI, Manufacturing, Healthcare, Retail, and Telecom), and Regional Forecast to 2034
Region: Global | Format: PDF | Report ID: PMI4425 | SKU ID: 28143799 | Pages: 190 | Published : October, 2025 | Base Year: 2024 | Historical Data: 2020-2023
Detailed TOC of Global BPO Business Analytics Market Size, Manufacturers, Supply Chain, Sales Channel and Clients, 2024-2030
1 Study Coverage1.1 BPO Business Analytics Product Introduction
1.2 Market by Type
1.2.1 Global BPO Business Analytics Market Size Growth Rate by Type (2019 VS 2023 VS 2030)
1.2.2 HR
1.2.3 procurement
1.2.4 Sales & Marketing
1.2.5 Logistics
1.2.6 Training
1.2.7 Product Engineering
1.2.8 F & A
1.2.9 Customer Care
1.3 Market by Application
1.3.1 Global BPO Business Analytics Market Size Growth Rate by Application (2019 VS 2023 VS 2030)
1.3.2 BFSI
1.3.3 Manufacturing
1.3.4 Healthcare
1.3.5 Retail
1.3.6 Telecom
1.3.7 Others
1.4 Assumptions and Limitations
1.5 Study Objectives
1.6 Years Considered
2 Executive Summary
2.1 Global BPO Business Analytics Market Size Estimates and Forecasts
2.2 BPO Business Analytics Market Size by Region: 2023 Versus 2030
2.2.1 Global BPO Business Analytics Revenue by Region: 2019-2024
2.2.2 Global BPO Business Analytics Revenue Forecast by Region (2025-2030)
2.2.3 Global BPO Business Analytics Revenue Market Share by Region (2019-2030)
3 Global BPO Business Analytics by Company
3.1 Global BPO Business Analytics Revenue by Company (2019-2024)
3.2 Global BPO Business Analytics Revenue Share by Company (2019-2024)
3.3 Competitive Landscape
3.3.1 Key BPO Business Analytics Companies around the World: Ranking by Revenue
3.3.2 Global BPO Business Analytics Market Concentration Ratio (CR5 and HHI) & (2019-2024)
3.3.3 Global BPO Business Analytics Market Share by Company Type (Tier 1, Tier 2 and Tier 3)
3.4 Global BPO Business Analytics Companies Headquarters & Product Type
3.4.1 BPO Business Analytics Companies Headquarters
3.4.2 Global BPO Business Analytics Companies Product & Service
3.4.3 Date of International Companies Enter into BPO Business Analytics Market
3.5 Global BPO Business Analytics Mergers & Acquisitions, Expansion Plans
4 Company Profiles
4.1 Accenture
4.1.1 Accenture Company Information
4.1.2 Accenture Description, Business Overview
4.1.3 Accenture BPO Business Analytics Products Offered
4.1.4 Accenture BPO Business Analytics Revenue and Gross Margin (2019-2024)
4.1.5 Accenture BPO Business Analytics Revenue by Product in 2023
4.1.6 Accenture BPO Business Analytics Revenue by Application in 2023
4.1.7 Accenture BPO Business Analytics Revenue by Geographic Area in 2023
4.1.8 Accenture Recent Developments
4.2 Cognizant
4.2.1 Cognizant Company Information
4.2.2 Cognizant Description, Business Overview
4.2.3 Cognizant BPO Business Analytics Products Offered
4.2.4 Cognizant BPO Business Analytics Revenue and Gross Margin (2019-2024)
4.2.5 Cognizant BPO Business Analytics Revenue by Product in 2023
4.2.6 Cognizant BPO Business Analytics Revenue by Application in 2023
4.2.7 Cognizant BPO Business Analytics Revenue by Geographic Area in 2023
4.2.8 Cognizant Recent Developments
4.3 Genpact
4.3.1 Genpact Company Information
4.3.2 Genpact Description, Business Overview
4.3.3 Genpact BPO Business Analytics Products Offered
4.3.4 Genpact BPO Business Analytics Revenue and Gross Margin (2019-2024)
4.3.5 Genpact BPO Business Analytics Revenue by Product in 2023
4.3.6 Genpact BPO Business Analytics Revenue by Application in 2023
4.3.7 Genpact BPO Business Analytics Revenue by Geographic Area in 2023
4.3.8 Genpact Recent Developments
4.4 IBM
4.4.1 IBM Company Information
4.4.2 IBM Description, Business Overview
4.4.3 IBM BPO Business Analytics Products Offered
4.4.4 IBM BPO Business Analytics Revenue and Gross Margin (2019-2024)
4.4.5 IBM BPO Business Analytics Revenue by Product in 2023
4.4.6 IBM BPO Business Analytics Revenue by Application in 2023
4.4.7 IBM BPO Business Analytics Revenue by Geographic Area in 2023
4.4.8 IBM Recent Developments
4.5 TCS
4.5.1 TCS Company Information
4.5.2 TCS Description, Business Overview
4.5.3 TCS BPO Business Analytics Products Offered
4.5.4 TCS BPO Business Analytics Revenue and Gross Margin (2019-2024)
4.5.5 TCS BPO Business Analytics Revenue by Product in 2023
4.5.6 TCS BPO Business Analytics Revenue by Application in 2023
4.5.7 TCS BPO Business Analytics Revenue by Geographic Area in 2023
4.5.8 TCS Recent Developments
4.6 Tech Mahindra
4.6.1 Tech Mahindra Company Information
4.6.2 Tech Mahindra Description, Business Overview
4.6.3 Tech Mahindra BPO Business Analytics Products Offered
4.6.4 Tech Mahindra BPO Business Analytics Revenue and Gross Margin (2019-2024)
4.6.5 Tech Mahindra BPO Business Analytics Revenue by Product in 2023
4.6.6 Tech Mahindra BPO Business Analytics Revenue by Application in 2023
4.6.7 Tech Mahindra BPO Business Analytics Revenue by Geographic Area in 2023
4.6.8 Tech Mahindra Recent Development
4.7 Capgemini
4.7.1 Capgemini Company Information
4.7.2 Capgemini Description, Business Overview
4.7.3 Capgemini BPO Business Analytics Products Offered
4.7.4 Capgemini BPO Business Analytics Revenue and Gross Margin (2019-2024)
4.7.5 Capgemini BPO Business Analytics Revenue by Product in 2023
4.7.6 Capgemini BPO Business Analytics Revenue by Application in 2023
4.7.7 Capgemini BPO Business Analytics Revenue by Geographic Area in 2023
4.7.8 Capgemini Recent Development
4.8 Wipro
4.8.1 Wipro Company Information
4.8.2 Wipro Description, Business Overview
4.8.3 Wipro BPO Business Analytics Products Offered
4.8.4 Wipro BPO Business Analytics Revenue and Gross Margin (2019-2024)
4.8.5 Wipro BPO Business Analytics Revenue by Product in 2023
4.8.6 Wipro BPO Business Analytics Revenue by Application in 2023
4.8.7 Wipro BPO Business Analytics Revenue by Geographic Area in 2023
4.8.8 Wipro Recent Development
4.9 EXL
4.9.1 EXL Company Information
4.9.2 EXL Description, Business Overview
4.9.3 EXL BPO Business Analytics Products Offered
4.9.4 EXL BPO Business Analytics Revenue and Gross Margin (2019-2024)
4.9.5 EXL BPO Business Analytics Revenue by Product in 2023
4.9.6 EXL BPO Business Analytics Revenue by Application in 2023
4.9.7 EXL BPO Business Analytics Revenue by Geographic Area in 2023
4.9.8 EXL Recent Development
4.10 NTT DATA(Dell)
4.10.1 NTT DATA(Dell) Company Information
4.10.2 NTT DATA(Dell) Description, Business Overview
4.10.3 NTT DATA(Dell) BPO Business Analytics Products Offered
4.10.4 NTT DATA(Dell) BPO Business Analytics Revenue and Gross Margin (2019-2024)
4.10.5 NTT DATA(Dell) BPO Business Analytics Revenue by Product in 2023
4.10.6 NTT DATA(Dell) BPO Business Analytics Revenue by Application in 2023
4.10.7 NTT DATA(Dell) BPO Business Analytics Revenue by Geographic Area in 2023
4.10.8 NTT DATA(Dell) Recent Development
4.11 WNS Global
4.11.1 WNS Global Company Information
4.11.2 WNS Global Description, Business Overview
4.11.3 WNS Global BPO Business Analytics Products Offered
4.11.4 WNS Global BPO Business Analytics Revenue and Gross Margin (2019-2024)
4.11.5 WNS Global BPO Business Analytics Revenue by Product in 2023
4.11.6 WNS Global BPO Business Analytics Revenue by Application in 2023
4.11.7 WNS Global BPO Business Analytics Revenue by Geographic Area in 2023
4.11.8 WNS Global Recent Development
4.12 Concentrix
4.12.1 Concentrix Company Information
4.12.2 Concentrix Description, Business Overview
4.12.3 Concentrix BPO Business Analytics Products Offered
4.12.4 Concentrix BPO Business Analytics Revenue and Gross Margin (2019-2024)
4.12.5 Concentrix BPO Business Analytics Revenue by Product in 2023
4.12.6 Concentrix BPO Business Analytics Revenue by Application in 2023
4.12.7 Concentrix BPO Business Analytics Revenue by Geographic Area in 2023
4.12.8 Concentrix Recent Development
4.13 Infosys
4.13.1 Infosys Company Information
4.13.2 Infosys Description, Business Overview
4.13.3 Infosys BPO Business Analytics Products Offered
4.13.4 Infosys BPO Business Analytics Revenue and Gross Margin (2019-2024)
4.13.5 Infosys BPO Business Analytics Revenue by Product in 2023
4.13.6 Infosys BPO Business Analytics Revenue by Application in 2023
4.13.7 Infosys BPO Business Analytics Revenue by Geographic Area in 2023
4.13.8 Infosys Recent Development
4.14 Mu Sigma
4.14.1 Mu Sigma Company Information
4.14.2 Mu Sigma Description, Business Overview
4.14.3 Mu Sigma BPO Business Analytics Products Offered
4.14.4 Mu Sigma BPO Business Analytics Revenue and Gross Margin (2019-2024)
4.14.5 Mu Sigma BPO Business Analytics Revenue by Product in 2023
4.14.6 Mu Sigma BPO Business Analytics Revenue by Application in 2023
4.14.7 Mu Sigma BPO Business Analytics Revenue by Geographic Area in 2023
4.14.8 Mu Sigma Recent Development
4.15 StarTe
4.15.1 StarTe Company Information
4.15.2 StarTe Description, Business Overview
4.15.3 StarTe BPO Business Analytics Products Offered
4.15.4 StarTe BPO Business Analytics Revenue and Gross Margin (2019-2024)
4.15.5 StarTe BPO Business Analytics Revenue by Product in 2023
4.15.6 StarTe BPO Business Analytics Revenue by Application in 2023
4.15.7 StarTe BPO Business Analytics Revenue by Geographic Area in 2023
4.15.8 StarTe Recent Development
4.16 95TELEWEB INFORMATION
4.16.1 95TELEWEB INFORMATION Company Information
4.16.2 95TELEWEB INFORMATION Description, Business Overview
4.16.3 95TELEWEB INFORMATION BPO Business Analytics Products Offered
4.16.4 95TELEWEB INFORMATION BPO Business Analytics Revenue and Gross Margin (2019-2024)
4.16.5 95TELEWEB INFORMATION BPO Business Analytics Revenue by Product in 2023
4.16.6 95TELEWEB INFORMATION BPO Business Analytics Revenue by Application in 2023
4.16.7 95TELEWEB INFORMATION BPO Business Analytics Revenue by Geographic Area in 2023
4.16.8 95TELEWEB INFORMATION Recent Development
4.17 CDG
4.17.1 CDG Company Information
4.17.2 CDG Description, Business Overview
4.17.3 CDG BPO Business Analytics Products Offered
4.17.4 CDG BPO Business Analytics Revenue and Gross Margin (2019-2024)
4.17.5 CDG BPO Business Analytics Revenue by Product in 2023
4.17.6 CDG BPO Business Analytics Revenue by Application in 2023
4.17.7 CDG BPO Business Analytics Revenue by Geographic Area in 2023
4.17.8 CDG Recent Development
4.18 CPI Data Services
4.18.1 CPI Data Services Company Information
4.18.2 CPI Data Services Description, Business Overview
4.18.3 CPI Data Services BPO Business Analytics Products Offered
4.18.4 CPI Data Services BPO Business Analytics Revenue and Gross Margin (2019-2024)
4.18.5 CPI Data Services BPO Business Analytics Revenue by Product in 2023
4.18.6 CPI Data Services BPO Business Analytics Revenue by Application in 2023
4.18.7 CPI Data Services BPO Business Analytics Revenue by Geographic Area in 2023
4.18.8 CPI Data Services Recent Development
4.19 Huatuo
4.19.1 Huatuo Company Information
4.19.2 Huatuo Description, Business Overview
4.19.3 Huatuo BPO Business Analytics Products Offered
4.19.4 Huatuo BPO Business Analytics Revenue and Gross Margin (2019-2024)
4.19.5 Huatuo BPO Business Analytics Revenue by Product in 2023
4.19.6 Huatuo BPO Business Analytics Revenue by Application in 2023
4.19.7 Huatuo BPO Business Analytics Revenue by Geographic Area in 2023
4.19.8 Huatuo Recent Development
4.20 Sunyard System Engineering
4.20.1 Sunyard System Engineering Company Information
4.20.2 Sunyard System Engineering Description, Business Overview
4.20.3 Sunyard System Engineering BPO Business Analytics Products Offered
4.20.4 Sunyard System Engineering BPO Business Analytics Revenue and Gross Margin (2019-2024)
4.20.5 Sunyard System Engineering BPO Business Analytics Revenue by Product in 2023
4.20.6 Sunyard System Engineering BPO Business Analytics Revenue by Application in 2023
4.20.7 Sunyard System Engineering BPO Business Analytics Revenue by Geographic Area in 2023
4.20.8 Sunyard System Engineering Recent Development
4.21 transcosmos inc.
4.21.1 transcosmos inc. Company Information
4.21.2 transcosmos inc. Description, Business Overview
4.21.3 transcosmos inc. BPO Business Analytics Products Offered
4.21.4 transcosmos inc. BPO Business Analytics Revenue and Gross Margin (2019-2024)
4.21.5 transcosmos inc. BPO Business Analytics Revenue by Product in 2023
4.21.6 transcosmos inc. BPO Business Analytics Revenue by Application in 2023
4.21.7 transcosmos inc. BPO Business Analytics Revenue by Geographic Area in 2023
4.21.8 transcosmos inc. Recent Development
4.22 BEYONDSOFT
4.22.1 BEYONDSOFT Company Information
4.22.2 BEYONDSOFT Description, Business Overview
4.22.3 BEYONDSOFT BPO Business Analytics Products Offered
4.22.4 BEYONDSOFT BPO Business Analytics Revenue and Gross Margin (2019-2024)
4.22.5 BEYONDSOFT BPO Business Analytics Revenue by Product in 2023
4.22.6 BEYONDSOFT BPO Business Analytics Revenue by Application in 2023
4.22.7 BEYONDSOFT BPO Business Analytics Revenue by Geographic Area in 2023
4.22.8 BEYONDSOFT Recent Development
5 Breakdown Data by Type
5.1 Global BPO Business Analytics Revenue by Type (2019-2024)
5.2 Global BPO Business Analytics Revenue Forecast by Type (2025-2030)
5.3 BPO Business Analytics Revenue Market Share by Type (2019-2030)
6 Breakdown Data by Application
6.1 Global BPO Business Analytics Revenue by Application (2019-2024)
6.2 Global BPO Business Analytics Revenue Forecast by Application (2025-2030)
6.3 BPO Business Analytics Revenue Market Share by Application (2019-2030)
7 North America
7.1 North America BPO Business Analytics Market Size YoY Growth 2019-2030
7.2 North America BPO Business Analytics Market Facts & Figures by Country (2019-2030)
7.3 North America BPO Business Analytics Revenue by Type (2019-2024)
7.4 North America BPO Business Analytics Revenue by Application (2019-2024)
8 Asia-Pacific
8.1 Asia-Pacific BPO Business Analytics Market Size YoY Growth 2019-2030
8.2 Asia-Pacific BPO Business Analytics Market Facts & Figures by Region (2019-2030)
8.3 Asia-Pacific BPO Business Analytics Revenue by Type (2019-2024)
8.4 Asia-Pacific BPO Business Analytics Revenue by Application (2019-2024)
9 Europe
9.1 Europe BPO Business Analytics Market Size YoY Growth 2019-2030
9.2 Europe BPO Business Analytics Market Facts & Figures by Country (2019-2030)
9.3 Europe BPO Business Analytics Revenue by Type (2019-2024)
9.4 Europe BPO Business Analytics Revenue by Application (2019-2024)
10 Latin America
10.1 Latin America BPO Business Analytics Market Size YoY Growth 2019-2030
10.2 Latin America BPO Business Analytics Market Facts & Figures by Country (2019-2030)
10.3 Latin America BPO Business Analytics Revenue by Type (2019-2024)
10.4 Latin America BPO Business Analytics Revenue by Application (2019-2024)
11 Middle East and Africa
11.1 Middle East and Africa BPO Business Analytics Market Size YoY Growth 2019-2030
11.2 Middle East and Africa BPO Business Analytics Market Facts & Figures by Country (2019-2030)
11.3 Middle East and Africa BPO Business Analytics Revenue by Type (2019-2024)
11.4 Middle East and Africa BPO Business Analytics Revenue by Application (2019-2024)
12 Supply Chain and Sales Channel Analysis
12.1 BPO Business Analytics Supply Chain Analysis
12.2 BPO Business Analytics Key Raw Materials and Upstream Suppliers
12.3 BPO Business Analytics Clients Analysis
12.4 BPO Business Analytics Sales Channel and Sales Model Analysis
12.4.1 BPO Business Analytics Distribution Channel Analysis: Indirect Sales VS Direct Sales
12.4.2 BPO Business Analytics Distribution Channel Analysis: Online Sales VS Offline Sales
12.4.3 BPO Business Analytics Distributors
13 Market Dynamics
13.1 BPO Business Analytics Industry Trends
13.2 BPO Business Analytics Market Drivers
13.3 BPO Business Analytics Market Challenges
13.4 BPO Business Analytics Market Restraints
14 Research Findings and Conclusion
15 Appendix
15.1 Research Methodology
15.1.1 Methodology/Research Approach
15.1.2 Data Source
15.2 Author Details
15.3 Disclaimer
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